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Respondus

LockDown Browser® is a custom browser that locks down the testing environment within a learning management system such as Canvas. Just as Chrome, Firefox, Safari, Edge, Opera, and more are all browsers that let you search the internet, LockDown Browser is a browser too.  Since this browser is for testing, it makes sure that the user doesn't have other programs open and makes them focus on the test only. 

 

How can I have my Canvas quizzes/assessments use the LockDown Browser?

  1. Create a quiz/test/assessment in Canvas.
  2. Select the Canvas Settings from the navigation on the left from within a Canvas course.
  3. Select the Navigation tab at the top.
  4. Locate LockDown Browser and enable it.
  5. Save at the bottom of the page (Notice that LockDown Browser is now in the course navigation).
  6. Select the LockDown Browser from the navigation.
  7. Watch the Introduction, video tutorials, etc from the tabs at the top of the page.
  8. For further assistance, contact Teaching and eLearning Support (TeLS) at 928-771-6120.

Issues/Solutions:

  1. Extra tab opens:
    • Sometimes when students are progressing through the setup steps, a new tab will open with information that tells the student that the quiz is loading and it never loads.  The solution to this is to click on the previous tab and continue with the setup from there.  To the student, it may look like they will have to go through steps again, but they don't.
  2. Chromebook Extension:
    • Students have to get the LockDown Browser extension through the Chrome Store and later they receive a message stating that they need to go back and get the extension again.  It seems as though they are in a loop.  The solution is to clear cache/browser history and access the extension again.
  3. If this information doesn't solve the issue, call TeLS at 928-771-6120.