Customizable Workforce Training & Development

We offer customizable workforce training development and the courses listed below. Our programs are designed to strengthen skills, enhance career pathways, and support businesses across Yavapai County. From administrative essentials to leadership, sales, human resources, and personal development, these resources can be tailored to meet the unique needs of your organization and workforce.

  1. Accountability in the Workplace
  2. Administrative Office Procedures
  3. Administrative Support
  4. Archiving and Records Management
  5. Basic Bookkeeping
  6. Business Writing
  7. Collaborative Business Writing
  8. Executive and Personal Assistants
  9. Meeting Management
  10. Organizational Skills
  11. Social Media in The Workplace
  12. Supply Chain Management

  1. Building Confidence and Assertiveness
  2. Communication Strategies
  3. Creative Problem Solving
  4. Creativity: Thinking Outside the Box
  5. Developing Creativity
  6. Digital Citizenship
  7. Entrepreneurship
  8. Interpersonal Skills
  9. mLearning Essentials
  10. Negotiation Skills
  11. Personal Branding
  12. Project Management 6th Edition
  13. Telework And Telecommuting
  14. Ten Soft Skills You Need
  15. The Cloud and Business
  16. Time Management
  17. Women in Leadership

  1. Business Succession Planning
  2. Contract Management
  3. Crisis Management
  4. Developing a Lunch and Learn
  5. Diversity, Equity, and Inclusion
  6. Employee Onboarding
  7. Employee Recruitment
  8. Employee Termination Processes
  9. Generation Gaps
  10. Health and Wellness at Work
  11. Hiring Strategies
  12. Human Resource Management
  13. Managing Workplace Harassment
  14. Measuring Results From Training
  15. Millennial Onboarding
  16. Sensitivity Training
  17. Talent Management
  18. Train-The-Trainer
  19. Unconscious Bias
  20. Universal Safety Practices
  21. Workplace Harassment
  22. Workplace Violence

  1. Adult Learning - Mental Skills
  2. Adult Learning - Physical Skills
  3. Anger Management
  4. Attention Management
  5. Being A Likeable Boss
  6. Critical Thinking
  7. Developing Emotional Intelligence
  8. Goal Setting and Getting Things Done
  9. Improving Mindfulness
  10. Improving Self-Awareness
  11. Increasing Your Happiness
  12. Job Search Skills
  13. Life Coaching Essentials
  14. Managing Personal Finances
  15. Managing Workplace Anxiety
  16. Personal Productivity
  17. Public Speaking
  18. Social Intelligence
  19. Social Learning
  20. Stress Management
  21. Taking Initiative
  22. Work-Life Balance

  1. Body Language Basics
  2. Call Center Training
  3. Coaching Salespeople
  4. Contact Center Training
  5. Creating a Great Webinar
  6. Employee Recognition
  7. Event Planning
  8. High Performance Teams Inside the Company
  9. High Performance Teams Remote Workforce
  10. In-Person Sales
  11. Internet Marketing Fundamentals
  12. Marketing Basics
  13. Media And Public Relations
  14. Motivating Your Sales Team
  15. Multi-Level Marketing
  16. Overcoming Sales Objections
  17. Presentation Skills
  18. Proposal Writing
  19. Prospecting and Lead Generation
  20. Sales Fundamentals
  21. Servant Leadership
  22. Social Media Marketing
  23. Telephone Etiquette
  24. Top 10 Sales Secrets
  25. Trade Show Staff Training

  1. Budgets And Financial Reports
  2. Coaching And Mentoring
  3. Conducting Annual Employee Reviews
  4. Developing New Managers
  5. Employee Motivation
  6. Facilitation Skills
  7. Knowledge Management
  8. Leadership And Influence
  9. Lean Process and Six Sigma
  10. Manager Management
  11. Middle Manager
  12. Office Politics for Managers
  13. Performance Management
  14. Self-Leadership
  15. Supervising Others
  16. Team Building Through Chemistry
  17. Trust Building and Resilience Development
  18. Virtual Team Building and Management

  1. Appreciative Inquiry
  2. Business Acumen
  3. Business Ethics
  4. Business Etiquette
  5. Change Management
  6. Civility In The Workplace
  7. Conflict Resolution
  8. Customer Service
  9. Customer Support
  10. Cyber Security
  11. Delivering Constructive Criticism
  12. Developing Corporate Behavior
  13. Handling a Difficult Customer
  14. Networking Outside the Company
  15. Networking Within the Company
  16. Office Health and Safety
  17. Respect In The Workplace
  18. Responsibility In the Workplace
  19. Risk Assessment and Management
  20. Safety In The Workplace
  21. Team Building For Managers
  22. Teamwork And Team Building
  23. Workplace Bullying